Planner - Transportation Analyst Job at SGS Consulting, Tennessee

  • SGS Consulting
  • Tennessee

Job Description

Job Responsibilities:

  • Monitor and manage international ocean shipments (FCL, LCL) from port of origin through final inland delivery.
  • Track vessel schedules, port congestion, ETA changes, rollovers, and capacity constraints.
  • Actively manage shipment exceptions such as missed sailings, port delays, demurrage, detention, and customs holds.
  • Ensure timely coordination of pre carriage and on carriage movements, including drayage and intermodal handoffs.
  • Serve as primary liaison with ocean carriers, NVOCCs, freight forwarders, port terminals, drayage providers, and Client’s LLP Uber Freight.
  • Monitor carrier performance against KPIs including on time arrival, transit reliability, and exception frequency.
  • Support carrier allocation and service lane strategies with procurement and network teams.
  • Manage ocean shipment issues within a control tower case management framework.
  • Conduct root cause analysis and recommend corrective actions.
  • Communicate impacts and recovery plans to stakeholders.
  • Analyze ocean transportation data to identify trends, risks, and improvement areas.
  • Develop dashboards and KPI reporting using Power BI or Tableau.
  • Provide actionable insights to leadership.

Skills:

  • Identify opportunities to reduce ocean freight and accessorial costs.
  • Support rate analysis and carrier performance reviews.
  • Monitor and dispute demurrage and detention charges.
  • Ensure compliance with international trade and customs regulations.
  • Validate accuracy of Bills of Lading and shipping documentation.
  • Support customs clearance issue resolution.
  • Drive process improvements to enhance visibility and predictability.
  • Support system enhancements, carrier onboarding, and workflow standardization.

Education/Experience:

  • Strong analytical, communication, and problem-solving skills.
  • Experience with TMS, control tower platforms, and BI tools.
  • Global control tower experience.
  • Knowledge of demurrage/detention management.
  • APICS or CSCMP certification.
  • Advanced Power BI or Tableau skills.

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